• Frequently
    Asked
    Questions
[01] - What are our shipping costs?

Worldwide shipping is free.

[02] - How can I pay?

You can pay by credit card (VISA and MasterCard), as well as by PayPal.

[03] - How long does delivery take?

Our books (as long as in stock) are sent within three working days.

[04 ] - Questions or queries on your order?

Please contact us directly at shop@steidl.de.

[05] - Can I return my order?

You can return your order within 14 days of receiving it. The invoiced amount will then be reimbursed to you. (More details on returns can be found in our terms and conditions.) A sample cancellation form can be downloaded here.

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